Enterprise Customers
A Fortune 500 financial services company was seeking to extend an in-house Sales Force Automation (SFA) application written in Microsoft's .NET. Novarra provided the financial services account managers up-to-the-minute information about customers. Managers now have real-time access to team performance metrics. Novarra was selected for automatic, out-of-the-box integration with the .NET application. A custom device launch page with real-time access to critical intranet content, promotional programs, travel and other information, to increase field team effectiveness, was also an important factor. |
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| A Fortune 500 healthcare provider needed access to Cognos, their enterprise business intelligence application, while away from the office. They wanted all levels of the field management organization to have real-time access to up-to-the- minute sales and booking reports. By implementing Novarra, the field could enter customer information in a more timely manner thus improving account accuracy. Further it allowed the organization to be more productive. The field team could make two additional calls per week and did not have to log on at night from home to complete reports. Novarra was selected for ease of integration with Cognos and the ability to push real-time data to devices. |
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| A Fortune 500 logistics/services company chose Novarra's solutions to replace an inflexible, expensive to maintain, proprietary hardware and software-based product that was difficult to adapt to their changing business requirements. They now have a robust, flexible solution at a fraction of the cost, that meets their current requirements and offers them many choices down the road as the business needs may dictate more change. By providing real-time updating, they were able to eliminate a major overhead cost associated with supporting multiple field "drop off " points, where the old solution required synchronization in a cradle at these locations, to send data back to the corporate systems. |
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| A Fortune 500 services organization chose Novarra's solution to quickly provide the same level of support to their field service people as their current in-house custom built application. The challenge was to take advantage of their recent investment in Oracle's Enterprise Software Suite. Novarra was able to meet their requirement to automatically provide wireless access to their sophisticated key CRM applications. We save their IT organization considerable time and effort while providing them the freedom to choose their preferred device and network. |
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